Nice place to do business. The repair shop is excellent.
Stopped by Cassens this week to have a check engine light looked at and Dave took care of it right away. Two other places wanted me to make an appointment for a later date and charge a hefty fee. I also needed help with a damaged passenger mirror and after he got a price on it he met me over in the body shop to introduce me to Don. He said Don was the man to talk to about this issue. He was very helpful and full of advice. I have to say two out of two ain't bad. So pleased with customer service at Cassens in Glen Carbon. Thanks again to Dave Middleton and Don Hunsche for their top notch service!
I couldn't be more pleased with my new Jeep Cherokee. The entire process was one the best I've ever experienced. My sales person, Holly Wilkinson, was awesome! She listened, made recommendations, and stayed in contact with me even on her day off. I highly recommend Cassens in Glen Carbon, IL. ~Judy H.
5 star experience! I drove 6 hours to pick up one of my dream cars (2016 Mustang GT) and everyone at this location was friendly and helpful. They worked with me on the price days before I came down and everything was smooth and fluid. I spent less than an hour at the dealership including the test drive and inspecting the vehicle for a while. Truly an amazing experience. Recommend anyone that is looking for a vehicle to come to this location.
Tony was a lot of fun and laid back He went above and beyond to get me what i wanted in a Jeep and the exact price i needed. There was no pressure from anyone. Scott, the new car sales manager was friendly and helpful as well. I will buy ever vehicle I'll ever buy for the rest of my life from Cassens.
Cassens is a US Car Dealer based in Glen Carbon, Illinois. Cassens is located at 3333 IL-159, Glen Carbon, IL 62034, USA.
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